Frequently Asked Questions
General Questions
We currently offer a wide range of graphic dog bandanas. However, we plan to introduce more pet themed printable products in the future.
Our designs are printed by trusted partners using an all-over sublimation process on white bandanas. This ensures a crisp, clear, single-sided print that highlights the intricate details and vibrant colors of each design.
Please refer to our detailed size guide to select the appropriate bandana size for your dog. We advise relying solely on the size guide rather than the mockup images, as these are intended to help you visualize the bandana on the dog and may not accurately represent size. We are also planning to introduce larger size variants in the near future.
We use lifestyle mockups to help customers envision how the bandana will look on a dog, providing a clear and realistic representation of our products. However, please refer to our size guide to choose the correct size for your dog, as it provides the most accurate information on the available sizes at the moment.
Due to variations in print materials and monitor settings, exact color matches cannot be guaranteed. You may notice some minor color variances. However, we always ensure that the overall print quality and sharpness are maintained to the highest standards.
Yes, our bandanas are machine washable. For best results, machine wash cold (max 30°C/90°F). Do not use bleach. While you can tumble dry on low heat, we recommend air drying to preserve the bandana's quality. Ironing and dry cleaning should be avoided.
If you have any questions or need assistance, you can reach out to us via email at hello@furryfashionable.com or by filling out the contact form on our website. Our customer service team is here to help and will respond to your inquiries as soon as possible.
Payments
We accept all major credit/debit cards (Visa, Mastercard, Maestro, American Express, UnionPay). You can also pay through PayPal, Google Pay, Apple Pay, and Shop Pay.
Yes, we use industry-standard encryption to protect your payment information and ensure a secure shopping experience.
Discounts and Promotions
Yes, we frequently offer discounts and promotions. Subscribe to our newsletter to stay updated on the latest deals and receive a 15% discount on your first order.
Enter your discount code at checkout in the designated field. The discount will be applied to your order total.
Shipping and Refunds
You will receive your order within 4 to 10 business days.
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at hello@furryfashionable.com.
The orders are shipped from our production partner's facility in the US.
We currently only ship to the US.
We ship exclusively within the US, so no customs duties will apply.
To help us assist you better, please:
- Check your shipping confirmation email for any mistakes in the delivery address
- Ask your local post office if they have your package
- Check with your neighbors to see if the courier left your package with them
If you still can't locate your package, please reach out to us at hello@furryfashionable.com and we will be more than happy to arrange a suitable solution.
Orders that have entered the production stage can't be edited or cancelled. If you need to cancel or edit your order, please make sure to contact us immediately at hello@furryfashionable.com.
We offer refunds or free replacements within 30 days of product delivery to customers who receive incorrect or damaged/defective products. If any of these apply, please contact us at hello@furryfashionable.com with clear photos of the items in question so we can investigate further. Ensure that the photos show the received product laid flat on a surface, with the design and the issue clearly visible in a single frame.
To learn more, please check our refund policy.
If a product is out of stock, you can still place a preorder. We'll provide an estimated restocking date if available, and your order will be fulfilled as soon as the product is back in stock. You can cancel your preorder anytime before it ships by contacting us for a full refund. For more details, please refer to our Shipping & Refund Policy.